Maid Issues (2) - Problematic Maids

We have heard lots of story about the maids' behavior, some are good, some are really bad. My good friend has the worse of luck when come to maids. In just less than 2 years, she already had and lost 3 maids. She has an elderly mum with all sort illness and 3 children aged between 1-5 years old.

Here is her horror story:-

1st maid - Indonesian
Upon the expiry of her contract, she decided the maid is not to the expectation and decided to send her back. Now, thinking back, she was the one who give her the least problem.

2nd maid - Indonesian

Came for 2 weeks and ran away. This was the beginning of the hell of her life. She received a phone call from the embassy the next day informed her that the maid has ran to the embassy for help, claiming abuse by the Employer. She claimed that my friend's mum has physically abused her. My friend's mum is in her late 60's and is a dialysis patient and struggling with all sort of illness. When met up at the Embassy, my friend was shocked with the ironing wound and knife-cut wound all over her body. The maid said she is willing to settle the issue and go back home if my friend is to pay her 2 years of wages. At that time, my friend was furious, she denied and refused to pay her. We were the one, who advised her to pay up and treat this as nightmare as her mother would not be able to handle the backward and forward to the police station for investigation and worst case scenario, if it go to court. Her mum may stand a chance being locked up during investigation.

With my friend's refusal to pay, the maid went and lodged the police report the next day. As usual, police turned up for investigation and few trips to the police station.

The Embassy became suspicious when the maid told them she needed to go back urgently as her baby was sick but in actual fact, her status is single and at the same time, my friend received a sms from the maid's mum informed the maid that all are well at home. 

After couple of months, the matter was still unresolved and my friend stand firm on not paying the money. I guess the maid became impatient and instead demanded RM500 to go back and my friend still refused. At the end, the agency paid her RM100 and send her back. 

Imagine this, they are willing to hurt themselves to gain the 2 years wages and go back home and do that again to their next employer. I guess to them, this is quite an easy money with short term pain.

As a result of that, my friend has suffered great deal of loss of time for work, loss of payment to agency and suffered mental stress. 

After the experience, my friend decided not to take on Indonesian maid and change to Cambodian. 

3rd Maid - Cambodian

Came to work for 4 months and undergone 1-2 session of consultations with the agency. Basically, communication problem, not able to handle simple task even like cleaning the floor, hang clothes after wash, clean/storage of stuff brought from market, preparation of food to cook and etc.

Again, the maid was sent back to the agency and she suffered loss of all fees to the agency, time loss and all sort of inconvenient.

4th maid - Cambodian (name :Horn Mun  passport :N0813691)

Highly recommended by the agency. She worked in Malaysia before and able to speak Mandarin, B. Malaysia and some English. Her work was acceptable but bad attitude towards the mum. She worked for about a year. My friend's confrontation of her attitude towards the mum set up the problem. She ran away yesterday leaving behind the little daughter with the mum (she was asleep), her passport (just renewed) and some cash.

Again, my friend is not able to turn up at work, mum is quite ill and little daughter is only less than 2 years. I sympathised with her situation but I can't really help much.

The reason of writing this, was hoping others could share their experience and list out those problematic maid's details like name and passport number and country of origin, so others would not re-employ them.

I will try to get the maid's details from my friend. She is very traumatised now and need time to organise/re-arrange her life.